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Frequently Asked Questions
Placing Orders & Shipping
I placed an order, but I need to make a change or cancel! What do I do? Is it too late?
We process our orders quickly, and usually by 2pm orders are on their way to you, but we will do our best to accommodate any requests you may have. The best way to adjust or cancel an order is to email firstname.lastname@example.org.
I placed an order, but I can’t find the order or shipping confirmation email.
First, check your spam folder, as some messages land there. If you possibly made a typo in your email address, or can’t find your confirmation, email us at email@example.com and we will resend the confirmations.
How long will it take to receive my order?
Your order should ship the day you place the order, or the next business day. (Mon-Fri, before 2 pm eastern), and arrive within 5-7 business days if you select standard shipping, or 1-3 business days with expedited shipping (Continental U.S.)
I live abroad. Can I still order from BoriCap?
Yes! We offer international shipping, so women all around the world can feel comfortable and confident! We charge actual shipping charges to get it to our customers as inexpensively as possible.
Does BoriCap cover taxes, duty, etc. for international customers?
Unfortunately, our prices don't include local taxes, duties, brokerage fees, and VATs, all the stuff you may be charged to receive your shipment at. *Make sure you consider all fees,* because once your order arrives you'll be required to pay all taxes, duties, etc. (we won't be able to refund you if you change your mind once the order ships). If you order is returned because customs fees were not paid, your order will be credited minus the shipping fee.
I'm having trouble placing my order on your website. Help!
While we do our best to ensure that our E-commerce experience is consistent, enjoyable, and functional across all modern browsers and devices, occasionally something small may not function properly on older browsers when an update to our code is pushed. If you are having trouble logging in, creating an account, or placing an order, we highly recommend you first update your browser to the newest version. We apologize for any inconvenience. If you still need help or are experiencing issues, please don't hesitate to contact us at firstname.lastname@example.org!
Where can I buy BoriCap?
Right here! BoriCap is available for purchase online at boricap.com, as well as Good Neighbor pharmacies around the country. If you would like to see BoriCap at your local pharmacy, please let your pharmacist know!
Where is BoriCap manufactured?
BoriCap is manufactured right here in the US, on the east coast!
What is this milky white discharge when I wake up in the morning!?
When BoriCap mixes with your physiological fluids, you may have this discharge the next morning when you wake up. Some days, we find that the discharge doesn’t come until later in the day *surprise!*, so it’s best to wear a cotton pantyliner the day after using BoriCap. Sometimes it even decides to come out when you roll over in the morning, so an overnight pantyliner isn’t a bad idea either.
How long do I have to wait to have sex while using BoriCap?
If you’re even thinking about sex while you have a yeast infection, more power to you girl! While it is recommend to abstain from sexual activity while undergoing treatment to avoid further yeast and BV irritation to yourself or your partner, you may resume sexual relations 24 hours after last suppository placement.
Can I use BoriCap when I have my period
Definitely use BoriCap while you have your period! Many women get infections before menses because of hormonal changes, and find using BoriCap during their period helps keep their pH balanced. It’s best to avoid using a tampon overnight in conjunction with a BoriCap suppository.
Does BoriCap kill good bacteria?
No, boric acid has no impact on the so-called "good bacteria" in the vagina. Otherwise known as lactobacilli, boric acid helps to maintain healthy levels so that BV and yeast have difficulty taking over the vaginal environment. Boric acid also has a direct anti-fungal and anti-bacterial effect on organisms that are unhealthy for the vagina. BoriCap, which that contains no other ingredients (fillers, flow agents or dyes) are felt to be safest and most effective in managing vaginal health.
I just finished using a course of BoriCap, and my symptoms came back! Now what!?
First and foremost, it’s imperative that you’ve been seen by your doctor, and yeast and/or BV has been diagnosed. We would love to tell you that using a one time therapy of BoriCap will forever eliminate any yeast, BV or pH issues but it's not likely. For the woman who gets a one time infection due to a perfect storm of factors that contribute to a yeast infection, this may be the case. However for most of us, your body is going to do what your body wants to do. Much like a diabetic or someone who suffers from high blood pressure, the tendency will always be there. That being said, for 8% of women, managing symptoms is a lifelong course. Once a full blown infection is controlled, maintenance is typically a few suppositories during "triggers" and no more infections! The good news is that infections are easier to manage with BoriCap than messy creams and antibiotics!
Is BoriCap condom safe?
There is no current research on whether condoms are compromised by boric acid suppositories.
I’m pregnant! Can I use BoriCap?
As you can imagine, pregnant women don’t regularly sign up to for drug testing, so there is no clear research on whether or not it is safe. If you have a doctor who has studied boric acid therapy, they may feel that it is a safe and appropriate therapy. Please ask your obstetrician if boric acid therapy is right for you!
My package has been sitting in my mailbox, and it’s 130 degrees where I live in AZ… is that a problem?!
Boric acid is a mineral, and its chemical properties are not affected by heat whatsoever.
Does FloraPro need to be refrigerated?
NO! This is the coolest thing about our probiotic! The strains come alive again once they reach the heat and churning of your stomach.
I love BoriCap! Can I sell it in my store?
We do work with small pharmacies, doctors offices, and midwiferies that are interested in providing their customers with quick access to BoriCap. If you are interested in wholesale, please email us from your business email, and we’d be happy to forward you pricing.